Refund Policy

Return Policy

Customer satisfaction is our top priority. If you are not satisfied with your order, the following return conditions apply:

Return Policy:
 - You may request a return within 14 days of receipt of the product.
 - The product must be unused, in its original packaging and in resalable condition.
 - Personalised products cannot be returned.

Return Process:
 1. Send your return request to us at the following e-mail address: [cosqun.ismayilov.1998@bk.ru].
 2. After receiving confirmation, send the product to the address we specify.
 3. When the product arrives, it will be inspected and the return will be processed within 7 working days.

Return Fee:
 - The shipping fee belongs to the customer (if the product is not defective).

Translated with DeepL.com (free version)